Effective Date: [Insert Date]
1. Eligibility for Returns
- Returns are accepted only in cases of damaged, defective, or incorrect products.
- The return request must be initiated within 3 days of delivery.
2. Conditions for Return
- The product must be unused, unopened, and in its original packaging.
- Make a detailed opening video of the product when received.
- This will ensure the product is incorrect/ defective/ damaged.
- Proof of purchase and images of the damaged item must be provided.
3. Return Process
- Contact our support team at Care.lifebyleaf@gmail.com within the return window.
- Once approved, ship the product back to our address.
- Customers are responsible for return shipping costs unless the return is due to our error.